Return & Refund Policy

Thank you for choosing Sabr Trucking LLC. We strive to provide excellent service and customer satisfaction. If you need to return or request a refund, please review our policy below.

1. Returns

1.1. Eligibility for Returns:

  • Returns must be requested within 30 days from the date of purchase or service.
  • The returned item or service request must be in its original condition and packaging, if applicable.

1.2. How to Request a Return:

  • To initiate a return, please email us at Shop@sabrtruckingllc.com with your order number, the reason for the return, and any relevant details.
  • We will provide you with instructions on how to return the item or proceed with your request.

1.3. Return Shipping Costs:

  • Customers are responsible for paying the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped or defective product).

1.4. Non-Returnable Items:

  • Certain items or services may be non-returnable or have specific return conditions. These will be clearly indicated on the product or service description.

2. Refunds

2.1. Refund Process:

  • Once we receive and inspect the returned item or verify the service issue, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
  • Please allow up to 14 business days from the receipt of the returned item or service request for the refund to be processed.

2.2. Partial Refunds:

  • In some cases, partial refunds may be issued if the item is returned in less than perfect condition, if only part of an order is returned, or if the service issue is partially resolved.

2.3. Refund Exceptions:

  • Certain situations may not qualify for a full refund. For example, if the item or service has been used, damaged, or altered in any way, a partial refund or no refund may be issued.

3. Exchanges

3.1. Exchanges:

  • We do not offer direct exchanges. If you need a different item or service, please return the original item and place a new order.

4. Contact Us

If you have any questions or need assistance with a return or refund, please contact us at:

Sabr Trucking LLC
Email: Shop@sabrtruckingllc.com